Contact us

How to reach us, where to find us, and when we are open.

Looking for an appointment or a prescription?

Our appointments and prescriptions pages show every way you can contact us about these, including online, by phone and in person.

How to reach us

Phone: 01632 960 118; Prescriptions line: 01632 960 119
Email: [email protected]; Please do not email us about anything urgent or about a medical problem. Email is not a secure way to send health information.
Frogmorton (main surgery): 14 Bywater RoadFrogmortonEastfarthingSH1 4RE; Get directions to Frogmorton (main surgery)
Bywater: The Old MillMill LaneBywaterEastfarthingSH2 7GD; Phone: 01632 960 120; Free parking in the village hall car park opposite. Step free access through the side door.; Get directions to Bywater

The surgery is on the East Road, opposite The Floating Log. The nearest bus stop is a two minute walk.

We have 12 patient parking spaces at the front of the building. Two of these are blue badge spaces beside the main door.

The building is on one level. There are no steps at the entrance. We have an accessible toilet and a hearing loop at reception.

Phone lines open at 8am. The busiest time to call is between 8am and 9:30am.

Extended access

You can book appointments outside our normal hours. These are for routine care that can be planned, not for urgent problems.

Where: Four Farthings Health Hub, Bywater

How to book: Book these in advance by calling us or asking through the NHS App. You cannot turn up without an appointment.

Reception is open during surgery hours.

All three are available throughout our core hours. We are closed on bank holidays.

When we are closed

When we are closed, call NHS 111 free from any phone. They will tell you what to do and can arrange to see you if you need it.

For a life threatening emergency, call 999.