Contact us
How to reach us, where to find us, and when we are open.
Looking for an appointment or a prescription?
Do not call for these. It is faster to request an appointment or order a repeat prescription online.
How to reach us
- fairfield.reception@nhs.net
- Please do not email us about anything urgent or about a medical problem. Email is not a secure way to send health information.
Getting here
Public transport
The 23 and 245 buses stop on Hartley Road, two minutes walk away. Fairfield station is a 10 minute walk.
Parking
We have 12 patient parking spaces at the front of the building. Two of these are blue badge spaces beside the main door.
Access into the building
The building is on one level. There are no steps at the entrance. We have an accessible toilet and a hearing loop at reception.
Opening hours
- Monday to Friday
- 8am to 6:30pm
- Saturday to Sunday
- Closed
Phone lines open at 8am. The busiest time to call is between 8am and 9:30am.
Upcoming closures
- 31 August 2026Summer bank holiday
- 17 September 2026Staff training afternoon · closed 1pm to 6:30pm
- 25 December 2026Christmas Day
- 26 December 2026Boxing Day
- 1 January 2027New Year's Day
Reception is open during surgery hours.
When we are closed
When we are closed, call NHS 111 free from any phone. They will tell you what to do and can arrange to see you if you need it.
For a life threatening emergency, call 999.