Freedom of information
The information we routinely publish, and how to request more.
The Freedom of Information Act 2000 gives you the right to ask public bodies for information.
Our publication scheme
We follow the Information Commissioner's model publication scheme for GP practices.
This means we routinely publish information about:
- who we are and what we do
- what we spend and how we spend it
- our priorities and how we are doing
- how we make decisions
- our policies and procedures
- the services we offer
Making a request
Write to the Practice Manager at the surgery address, or email us. Requests must be in writing.
Tell us clearly what information you want.
We will reply within 20 working days.
What is not covered
The Act covers our NHS work only.
We cannot give you personal information about patients. If you want your own records, that is a subject access request. See our privacy notice.
Charges
Most requests are free. We may charge for photocopying or postage. We will tell you before we do.
If you are unhappy with our reply
Ask us to review it. You can then complain to the Information Commissioner's Office at ico.org.uk.
Guide to information available
This is the information we routinely publish under the model publication scheme, where to find each item, and what we charge for it.
| Information | Where available | Charge |
|---|---|---|
| Who we are, our staff and how to contact us | About the surgery, and the contact page | Free |
| The services we offer, and our opening hours | Services, and the contact page | Free |
| Our policies and procedures | Practice policies | Free |
| Average GP earnings, published annually | GP earnings | Free |
| Our complaints procedure, and how to use it | Complaints and feedback | Free |
| Our CQC inspection rating and report | Linked from About the surgery and the footer | Free, published by the CQC |
| Priorities, plans and how we are performing | Ask the Practice Manager | Free by email. Paper copies charged as below |
| What we spend and how we spend it, for our NHS work | Ask the Practice Manager | Free by email. Paper copies charged as below |
| How we make decisions, including relevant minutes | Ask the Practice Manager | Free by email. Paper copies charged as below |
| Lists and registers we hold, where publishing them is lawful | Ask the Practice Manager | Free by email. Paper copies charged as below |
Where a charge applies, we will tell you what it is and agree it with you before we do the work. Information already on this website is always free.